
Training Management System
A structured training needs analysis is significantly hindered without the support of an IT system due to the extensive data compilation and analysis required. Without such a system, conducting a thorough TNA becomes arduous and impractical. Furthermore, the ongoing maintenance and updating of training needs data become challenging without the automation and organization provided by IT. Consequently, the absence of a proper TNA impedes the development of an optimal Annual Training Calendar and course schedules.
why was this necessary?
At present, there is no way to find out whether each employee is getting the opportunity to attend trainings at DTRTIs/NADT. Experience shows that the same set of employees are repeatedly nominated for trainings - either because they can be spared easily or because they have an interest in visiting the city where the DTRTI is Corrective action cannot be taken because of lack of data of which all employees have received trainings and who have not.
There is no way to find out if all required topics are being covered during an Academic Year. Analysis of course schedules of 2 DTRTIs - Delhi and Lucknow, reveals that several topics were being completely left out by one DTRTI when the other DTRTI was taking up those topics repeatedly. Considering that employees are recruited and transferred on an all India basis, the training needs of the employees should be more or less the same, barring some specific topics such as International Taxation which may not be required in non-metro stations. As such, the coverage of topics by various DTRTIs should have a larger commonality.
The nominations are made by the CCIT office or the PCIT offices. It has been noticed that in several instances the employees are not communicated the fact of their nomination till the last minute as the communication is through snail mail. Making travel plans at the last minute is not easy for anyone, resulting in a significant difference between nominations and actual attendance in courses.
The institutional memory at DTRTIs is low because the officers and staff are posted only as a cooling off from field work for at most 2 years. As a result the new faculty initially struggle to conduct courses and to find good faculty. They primarily rely upon their personal network to find suitable faculty, rather than leveraging the institutional memory.
Though DTRTIs collect participant feedback on topics and on the faculty regularly, however it is difficult to consolidate the feedback received from the numerous participants of a training for each faculty and topic. Manual consolidation of feedback from multiple trainings is practically impossible because of the huge volume of data.

DTRTI Lucknow has partnered with us to develop a Training Management and Information System, titled “Daksh” in an attempt to address issues. The trial run of the first version 1.1 of the software has begun from 15/11/2018 on live courses. The software leverages the experience of earlier attempts at development of Training Management Software including the one developed at DTRTI Kolkata. The suggestions received on the test version of Daksh from some of the DTRTIs have also been incorporated in Ver1.1 as far as possible.
Front-End Language
HTML5
Bootstrap
Javascript
CSS3
Back-End Language
CSharp
Java
Database
MSSQL Server
Other
SMS API
WhatsApp API
Features of DAKSH
- The software already has standardised topics as per the prescribed syllabus of all the mandatory courses and all other commonly taught topics. These have been standardised painstakingly by analysing course schedules . As such, the topic list should be exhaustive. However, the system administrator can add or modify the topic if such a need arises.
- A report can be generated (through the back end) about the employees who have attended/not attended any training over a period of time.
- The training needs will be collected on 2 different occasions – one, at the beginning of the year for all employees of the region. and two, at the time of each seminar which an employee attends.
- The courses where they are nominated and download course material that is uploaded by the faculty. Eliminates the need to distribute training material by CDs or Hard Copies.
Link
Planned for future include :
- A discussion forum is proposed to be integrated so that employees can raise a topic for discussion and anyone can answer. There can be a designated team of moderators to moderate the discussions
- A knowledge Bank will automatically develop based one the answers through the discussion form. A formal document can also be uploaded.